Privacy Policy

1 General provisions

This Privacy Policy defines the procedure for processing and protecting the personal data of users of the website mobilservice.ru, owned by MobilService LLC (hereinafter referred to as the "Operator").

By using the website, you agree to the terms of this Policy. If you do not agree, please stop using the website.

2 Personal data operator

3 What data we collect

• Name and surname (when filling in feedback forms or registering)
• Email address and phone number
• Website visit data: IP address, browser type, viewed pages, visit time — via Yandex Metrica
• Browser cookies

4 Purposes of data processing

• Processing user requests and enquiries
• Traffic analysis and website quality improvement (Yandex Metrica)
• Processing applications from job candidates
• Providing personal account functionality
• Fulfilment of contractual obligations

5 Cookies and local storage

Our website uses cookies and browser localStorage — small text files stored on your device. They help us:

• Maintain the authorised user session
• Analyse traffic using Yandex Metrica
• Remember your chosen site language (site_lang) — so the preferred language version opens on your next visit
• Remember your acceptance of the privacy policy (cookie_consent)

Data is stored in your browser only and is not sent to our servers. You can clear local storage or disable cookies in your browser settings, however this may affect the correct operation of some website functions.

6 Yandex Metrica

The website uses the Yandex Metrica counter. The service collects anonymised data on visitor behaviour: page views, traffic sources, time on site. Data is processed by Yandex LLC in accordance with their privacy policy.

7 Transfer of data to third parties

The company does not sell or transfer personal data to third parties, except in cases:

• Requirements of the legislation of the Russian Federation
• Necessity to fulfil a contract with the user
• Receipt of explicit user consent

8 Data protection

The Operator takes organisational and technical measures to protect personal data from unauthorised access, modification or destruction. Only authorised employees have access to the data.

9 User rights

In accordance with Federal Law No. 152-FZ "On Personal Data" you have the right to:

• Obtain information about the processing of your personal data
• Demand clarification, blocking or destruction of data
• Withdraw consent to the processing of personal data
• Submit a complaint to Roskomnadzor (Russia's data protection authority)

10 Policy changes

The company reserves the right to make changes to this Policy. The current version is always available on this page.

11 Contacts